A woman from Marrakech told about experiencing consecutive financial deductions (four deductions of equal amounts) on Wednesday, August 14th. According to an excerpt from the victim’s account summary, the amount was deducted from an unknown foreign source, apparently a foreign telecommunications company. This led the concerned individual to raise many questions about the future security of her bank account, especially since the mentioned bank has only refunded the value of one deduction while awaiting the return of the remaining three.
It’s worth noting that the bank in question has previously experienced similar breaches of its customers’ accounts and occasional errors in deductions, especially last year and in large numbers, where dozens of customers simultaneously filed complaints to branch managers in several cities.
In a similar context, at the end of last April, the National Judicial Police Brigade succeeded in arresting 11 individuals aged between 15 and 37 years, distributed across the cities of Casablanca, Fes, Agadir, Khemisset, Meknes, Laayoune, and Dakhla, following investigations carried out by the brigade. This was in connection with a hacking case that targeted personal accounts of customers of the same bank.
Will these operations sound the alarm for the “victim” bank and other banks affected by similar operations to strengthen their cybersecurity systems? Or will the customer, who is the “real victim,” always remain at the mercy of hackers and internet thieves, going back and forth after losing their money?
